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Nikkialtergmail's avatar
Mar 31, 2017

Internet stopped working ac1600 wifi cable modem router

This evening the internet stopped working . It was not an ixfinity issue . I can't believe there is no customer support number to call . I reset device and ixfinity tried sending a signal to the device - nothing . No interent on any device . Model c6250

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Nikkialtergmail

    Are any of the lights out on the modem? have you checked your connections remove any cable splitters?

    DarrenM