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Forum Discussion
Murdoch156
Jul 16, 2021Aspirant
Modem / Router compatibility
I have a new CM1000 Modem and am having issues getting it to sync with my AC 1750 R6400-2 wireless router. I have internet for my computer, but my TV streaming service and my OOMA connections won't ...
plemans
Jul 16, 2021Guru - Experienced User
How do you have it connected?
do this:
power off the cm1000 and the r6400 and disconnect everything from both. (even coax)
wait 2 minutes.
connect coax back to cm1000 and power it on.
wait 2 minutes
connect lan cable from cm1000 to wan port on r6400.
Power it on and wait 2 minutes.
Set it up.
Then connect the ooma/other devices to the r6400.
It should go modem----->router------>devices
- Murdoch156Jul 16, 2021Aspirant
This was perfect and fixed all but one of my issues. My streaming service doesn't seem to be able to locate my wireless network. Any ideas?
- Murdoch156Jul 17, 2021Aspirant
No need to reply to this, the router ended up needing to be replaced. Everything works perfectly. Thank you for your assistance.