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Jawseph's avatar
Jawseph
Follower
Sep 11, 2018

Modem won’t turn on. Red light turns on and off once

So, I arrived home and accidentally flipped off the switch which shuts off the power source. Upon turning back on, my modem no longer turns on. All the other electronices plugged in work fine including the router. When I try to turn on the modem, the red light quickly goes on and off once. The modem is only a month old.

I tried a different power source and that still didn’t work. Any suggestions would be appreciated!

3 Replies

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    there could have been surge when the power switch was turned on.

    You may want to unplug everything including power adapter and try again at different plug point. 

    • Patelh121's avatar
      Patelh121
      Aspirant
      I am having the same exact issue. I went to go hard reset my router and now it won’t power back on. Every time I plug the power in the power light blinks red real quick and goes away. I have tried different outlets. Please help!
      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        Please create new thread with any pictures/video of the device for communit to help you.