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Forum Discussion
MikeAtkins22
May 31, 2020Follower
My C7000v2 keeps dropping the internet connection. The wireless does not drop and stays strong
So, we have had the modem/router for 3 weeks. It is brand new. Suddenly it keep dropping our internet. It keeps the wireless singnal but it keeps disconneting from the internet. Any thoughts? Mike
plemans
May 31, 2020Guru - Experienced User
Have you logged in and checked your cable connection page?
Take a screen snip of that info and post it back here with your logs.
That helps check the connection back to the isp.
Also try removing any splitters, amplifiers, attenuators from your line.