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Forum Discussion
Des0late93
Jan 15, 2018Aspirant
Netgear CM500 randomly rebooting
ISP : Comcast
My Netgear CM500 modem has been rebooting itself since weirdly enough Jan 1st of this year. Here is screen shots of the levels and the log. I'm having a tech come out on Saturday but before that I had them remotely send stable signals which fixed it for a few days. Although I'm starting to believe this is a device issue. I'm in an apartment complex also
My Netgear CM500 modem has been rebooting itself since weirdly enough Jan 1st of this year. Here is screen shots of the levels and the log. I'm having a tech come out on Saturday but before that I had them remotely send stable signals which fixed it for a few days. Although I'm starting to believe this is a device issue. I'm in an apartment complex also
2 Replies
- Des0late93Aspirant
- DarrenMSr. NETGEAR Moderator
You are getting timeouts and the modem is ranging looks to be a connection issue could be as simple as a bad splitter in your home or line issues I suggest having your ISP come check the lines.
DarrenM