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Forum Discussion

Brandonk42's avatar
Brandonk42
Aspirant
Nov 13, 2019

Netgear c7000 stuck in constant reboot cycle

Hi! I have a Nighthawk C7000. Our internet went out and so I thought I'd unplug it let it sit and plug it back in to see if that fixed the issue. Now the router seems to be caught in a reboot loop. Ev...
Brandonk42's avatar
Brandonk42
Aspirant
Nov 13, 2019
I should have said that but yes I did tried to factory reset. It won’t do anything when I hold the reset button in. I tried the 30-30-30 method and it just won’t reset. It just keeps doing its cycle.

Thanks for the heads up on the post!
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 13, 2019

I would make contact with NG support and ask if an RMA is possible for your modem. 

Sounds like the modem is in a bad state and needs fixed or replaced. 

Brandonk42 wrote:
I should have said that but yes I did tried to factory reset. It won’t do anything when I hold the reset button in. I tried the 30-30-30 method and it just won’t reset. It just keeps doing its cycle.

Thanks for the heads up on the post!