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GermanJim's avatar
GermanJim
Aspirant
Dec 03, 2021

One ethernet port stopped working

Have had 2 laptops hard-wired to cable modem CM1100, working for last 5 months.  Yesterday, one laptop could not access internet.  Powered down modem, and whichever laptop is started 1st can access i...
snldub22's avatar
snldub22
Aspirant
Apr 07, 2019
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Thanks for replying.

 

the rest of the lights( power, LAN1,LAN2, Internet) are working fine.Only WIFI light is not showing up.

 

Tried the default gaetway site, attached the error. The router homepage is not working /not accessible.

 I have tried reseting the router ( more than 30 seconds, 30/30/30 method soemthing which i saw on internet) and other methods to reset the router. but no help.

 

 

 

 

 

plemans's avatar
plemans
Guru - Experienced User
Apr 07, 2019
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the rest of the lights( power, LAN1,LAN2, Internet) are working fine.Only WIFI light is not showing up.

 

Tried the default gaetway site, attached the error. The router homepage is not working /not accessible.

 I have tried reseting the router ( more than 30 seconds, 30/30/30 method soemthing which i saw on internet) and other methods to reset the router. but no help.

What are the lights doing? It helps with diagnostic. You say fine but color, blinking etc. 

When you did the reset, did you have to redo the modem? Are you sure you're depressing the button and holding it for long enough? If it reset successfully, it'll make you redo setup. If it isn't, you might be a canidate for a tftp procedure. here's the procedure on how to do so.  follow the steps and it should get you through successfully. 

 

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP