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Forum Discussion
akeele
Oct 26, 2021Star
NightHawk CAX 30 slows until Factory Reset or config restore
I have experienced this issue with this router since buying it at Costco in July 2021. My firmware is up-to-date with version 1.4.10.8. I do not have any special port forwarding or access control con...
plemans
Nov 04, 2021Guru - Experienced User
Maybe try a wired speed test like we suggested?
I understand you don't have a hardwired device.
try borrowing a laptop or picking up a usb/ethernet adapter.
akeele
Nov 04, 2021Star
Did you look at the screen captures? Did you see I am testing from the modem and from a laptop through the modem at the same time? Did you see both test results shown on the same screen capture?
The speed test is not the problem.
- plemansNov 04, 2021Guru - Experienced User
akeele wrote:
Did you look at the screen captures? Did you see I am testing from the modem and from a laptop through the modem at the same time? Did you see both test results shown on the same screen capture?
The speed test is not the problem.
Yep. I did see that you're using the built in speedtest. Which isn't always accurate. which is why we ask to test a hardwired in device.
I'm happy to sign off this thread though.
good luck.
- akeeleNov 04, 2021Star
Hi,
Yes, this was explained previously that the console speedtest is not necessarily reliable since we cannot control the destination speedtest server.
I also explained that I am simultaneously testing from a laptop through the modem hitting a controlled desitnation. The speedtests are conducted in pairs. The points of the test show:
1. That results are comparable, regardless of console testing versus testing from a laptop to a controlled speedtest destination.
2. The strange behavior is reproducable, regardless of the test origin - console versus laptop over wireless.
3. The srange behavioir I am testing for, is not simply that I end up with slow data rate, it is that 1, the rate drops over time from a reset, and 2.) the rate can be immediately temporarily fixed with a factory reset or reload of the backup configuration.
Any observations on these three points to share?