NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Simmo59
Sep 09, 2022Aspirant
Nighthawk AC1900 C7000
5G very very slow, how do you update firmware
5 Replies
- michaelkenwardGuru - Experienced User
Simmo59 wrote:
5G very very slow
Message very short. What is problem?
..how do you update firmware
If you have the C7000 you don't.
- plemansGuru - Experienced User
1. what wired speeds do you get?
2. what 5ghz speeds do you get?
3. what device are you testing on? Have you tried other devices?
4. Is it only issues over 5ghz? - Simmo59Aspirant
My internet connection is with Xfinity Plan Superfast 600 Mbps of which C7000 is approved for this speed tier. The 5ghz band is atrociously slow on every device and keeps dropping speed inconsistent naturally down to 0.9 -10 Mbps and keeps getting slightly slower speeds and buffering , however with direct cable connection speed 600+ Mbps speed tier showed and the WiFi 2.4ghz is fine (though slower obviously.) would always be about 50% for +/- 250 or 160Mbps and seems to be constant within this range no issues.
Router setting is as followsHardware Version: C7000v2,Firmware Version: v1.03.08,- plemansGuru - Experienced User
did you try a simple factory reset?
Test its speeds in the default configuration after a reset (not a reboot but full reset)
- KitsapMaster
Simmo59 wrote:My internet connection is with Xfinity Plan Superfast 600 Mbps of which C7000 is approved for this speed tier. The 5ghz band is atrociously slow on every device and keeps dropping speed inconsistent naturally down to 0.9 -10 Mbps and keeps getting slightly slower speeds and buffering , however with direct cable connection speed 600+ Mbps speed tier showed and the WiFi 2.4ghz is fine (though slower obviously.) would always be about 50% for +/- 250 or 160Mbps and seems to be constant within this range no issues.
Router setting is as followsHardware Version: C7000v2,Firmware Version: v1.03.08,Recommend you verify your firmware version. In particular the last digit. See Netgear list here: