Nighthawk AC1900 C7000

[Simmo59]

5G very very slow, how do you update firmware

[michaelkenward]

---

@Simmo59 wrote:

5G very very slow

---

Message very short. What is problem?

---

..how do you update firmware

---

If you have the C7000 you don't.

What is the latest firmware version of my NETGEAR cable modem or modem router? | Answer | NETGEAR Su...

[plemans]

1. what wired speeds do you get? 

2. what 5ghz speeds do you get? 

3. what device are you testing on? Have you tried other devices? 
4. Is it only issues over 5ghz?

[Simmo59]

My internet connection is with Xfinity Plan Superfast 600 Mbps of which  C7000 is approved for this speed tier. The 5ghz band is atrociously slow on every device  and keeps dropping speed inconsistent naturally down to 0.9 -10 Mbps and keeps getting slightly slower speeds and buffering , however with direct cable connection speed 600+ Mbps speed tier showed and the WiFi 2.4ghz is fine (though slower obviously.) would always be about 50%  for  +/- 250 or 160Mbps and seems to be constant within this range no issues.

Router setting is as follows

Hardware Version: C7000v2,

Firmware Version: v1.03.08,

[plemans]

did you try a simple factory reset? 

Test its speeds in the default configuration after a reset (not a reboot but full reset)

[Kitsap]

---

@Simmo59 wrote:

My internet connection is with Xfinity Plan Superfast 600 Mbps of which  C7000 is approved for this speed tier. The 5ghz band is atrociously slow on every device  and keeps dropping speed inconsistent naturally down to 0.9 -10 Mbps and keeps getting slightly slower speeds and buffering , however with direct cable connection speed 600+ Mbps speed tier showed and the WiFi 2.4ghz is fine (though slower obviously.) would always be about 50%  for  +/- 250 or 160Mbps and seems to be constant within this range no issues.

Router setting is as follows

Hardware Version: C7000v2,

Firmware Version: v1.03.08,

---

Recommend you verify your firmware version.  In particular the last digit.  See Netgear list here:

https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-mod...