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Forum Discussion
Nighthawk AC1900 (C7000v2) Disconnects Frequently
For almost a week now, my modem has been losing its internet connection for several minutes at a time. This loss is simultaneous across all devices, both wired and wireless. Outside of these drops, p...
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
What Wi-Fi channels are you using?
Any Wi-Fi Neighbors near by? If so, how many?
Firmware is V1.03.01
I have devices across both 2.4GHz and 5GHz.
I live in a suburb, and thus have other property's wifi networks within range. On average, there are over a dozen.