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chrisnh03's avatar
chrisnh03
Tutor
Mar 11, 2022

Nighthawk AC1900 WiFi Cable Modem Router dBmV Power

I have a Nighthawk AC1900 WiFi Cable Modem Router with xfinity internet service that intermittently drops offline.  I called Netgear when I this first happened at the time of purchase (modem is about...
chrisnh03's avatar
chrisnh03
Tutor
Mar 11, 2022
plemans's avatar
plemans
Guru - Experienced User
Mar 11, 2022

do you have your upstream power levels? 

The downstream are spot on but your logs have a daily connection issue. 

  • chrisnh03's avatar
    chrisnh03
    Tutor
    Mar 11, 2022

    yea, here are the upstream.   Having issues posting pictures for some reason so will attach a screenshot of the upstream

    • plemans's avatar
      plemans
      Guru - Experienced User
      Mar 11, 2022

      how frequently is it dropping? 

      Your logs indicate a line issue about once a day. 

      • chrisnh03's avatar
        chrisnh03
        Tutor
        Mar 11, 2022

        yea, about once a day for the past week...there were months before that it never happened.  Just this past week its been once a day...and actually today its been multiple times.