NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk C7000 LAN links down
Good Morning,
I have had the Nighthawk C7000 for a year now, all worked well. Then noticed that the ethernet was not working but the WIFI is. WIFI works to the internet. I rebooted the router, nothing. I unplugged cable and power, waited, put back, and still nothing. I did a factory reset, did the 30-30-30, nothing. I went in the routerlogin, checked all the settings, all is set correctly. I researched others with same issue and have done any solutions. I have reseted this router over and over and nothing. The port lights on the router are not lighting up, I have switched cables, and still no lights coming from the ports. I checked status under routerlogin and says that the LAN links are down. I bought this April 2, 2017, So I am guessing its now out of warranty. This is an expensive item and I really want this to work.
Does anyone have a solution?
> [...] I rebooted the router, nothing. [...]
Where "nothing" means "no change", not "nothing ever happens", as in
a dead device?
> [...] The port lights on the router are not lighting up, I have
> switched cables, [...]
If you connect a known-good cable between two LAN Ethernet ports on
the router, and the port-status LED indicators stay dark, then it sounds
to me like a hardware failure.
> [...] I checked status under routerlogin and says that the LAN links
> are down. [...]
Clearly, it's not all dead, but if the LAN Ethernet ports are dead,
then it's not much good for a wired connection.
> Does anyone have a solution?
New hardware?
1 Reply
> [...] I rebooted the router, nothing. [...]
Where "nothing" means "no change", not "nothing ever happens", as in
a dead device?
> [...] The port lights on the router are not lighting up, I have
> switched cables, [...]
If you connect a known-good cable between two LAN Ethernet ports on
the router, and the port-status LED indicators stay dark, then it sounds
to me like a hardware failure.
> [...] I checked status under routerlogin and says that the LAN links
> are down. [...]
Clearly, it's not all dead, but if the LAN Ethernet ports are dead,
then it's not much good for a wired connection.
> Does anyone have a solution?
New hardware?