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Solved
Nighthawk C7000 WiFi router/modem won't connect to Spectrum... no signal detected.
Running fine on Xfinity. Packed it up, moved, got Spectrum svc and they said it won't connect. They put their modem on it works. WTH. Only thing I can think of is something I have to setup in AD...
It's not a NG problem if the modem doesn't work or is not getting fully connected to the ISP. IF the ISP supports the modem, then it's up to the ISP to check and geting associated. If it worked with your prior ISP then the modem is probably good. Should blame NG for something they can't effect with ISPs.
It is supported. And I think every ISP supports that modem. We tried everything it's just not detecting a signal
Kind of hard to imagine it working at a prior ISP service then not working at the next. Unless the unit was somehow damaged in your move from one location to the other.
I tried calling and it'the same story. Pay $90 for 6 months of support, or $100+ for a year to get help. If it's HW issue then we won't charge you, but we still can't fix it or replace it. If it's SW issue you owe as much as it costs to buy a new one. BUT in the meantime we're going to hold you hostage and not give any other support options b/c the guy said we can troubleshoot it and go thru a bunch of steps. Why HOLD this info hostage? I looked on their website already. Nothing but info about hitting Reset buttons, and checking your power. If you guys have ADVANCED steps you should share them. I built PC's for 30 years. I can fix it myself. People that can't can pay for extra service to be held by the hand.
Proud owner of a $200 brick now.