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Forum Discussion
RegularDude
Dec 13, 2019Aspirant
Nighthawk X4 - WiFi Cable Modem Router - Unable to connect to 5ghz
Up until today, all of my devices have been connected to my 2.4ghz radio - with no issues. Since I recently added a few new devices, I decided to spread them across both my X4's radios. SSD only di...
plemans
Dec 14, 2019Guru - Experienced User
Is it only certain wireless devices? Aka, android, IOS, smart devices?
What all types of devices are affected?
Another thing you can possibly try is setting the 5ghz speed down. Shouldn't impact it but its worth a shot.
RegularDude
Dec 14, 2019Aspirant
Hey, plemans - this is occurring with my Android devices, smart televisions, Roku's, etc. Basically any wireless device that I wish to connect to the X4 on the 5ghz radio. By default, the speed is set to 'Up to 2165 Mbps'. Last night, I dropped it down to 'Up to 1000 Mbps', to match the speed setting of my 2.4ghz radio. It didn't work when I tried it. So I'm unsure where to go with this next. The 5ghz works, but once I add a form of security to it, none of the devices are able to connect to it. Those same security policies function perfectly on the 2.4ghz radio. My devices are compatible with both bands - and it hasn't been an issue with my previous routers.