Orbi WiFi 7 RBE973
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Re: No internet Ethernet light is amber

HermioneDanger
Aspirant

No internet Ethernet light is amber

Hi, just moved and got everything set up fine, but I'm getting an intermittent problem. My internet connection will sporadically go out and my Ethernet light on the modem will turn Amber and occasionally blink. Sometimes a restart of the PC fixes the issue but sometimes not. I'm also using a Netgear router.

Docsis 3.0 modem cmd31t
N450 router wnr2500
Message 1 of 4
HermioneDanger
Aspirant

Re: No internet Ethernet light is amber

Further info, the problem is typically fixed by bypassing the router and then getting the internet to come back on then going through the router again. It only last about six hours or so though before going out again.
Message 2 of 4
DarrenM
Sr. NETGEAR Moderator

Re: No internet Ethernet light is amber

Hello HermioneDanger

 

Have you replaced that cable?

 

DarrenM

Message 3 of 4
HermioneDanger
Aspirant

Re: No internet Ethernet light is amber

Not sure which cable you're talking about, but both Ethernet cables are new. I can fix it every time by going into command prompt and using the command

Netsh int ip reset reset.log

And then resetting my modem, my computer, then hooking everything through the router again.
Message 4 of 4
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