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Forum Discussion

Rhudman's avatar
Rhudman
Aspirant
Nov 28, 2021

PS5 will not connect even via lan on CAX30

I just got a new CAX30 yesterday and set it up. Everything seems good except my PS5 is not getting online. The router recognizes it, but the PS5 isn't getting internet access. Anybody who knows how to...
Rhudman's avatar
Rhudman
Aspirant
Nov 28, 2021
The old modem is an xFinity modem. XB7-CM. Same thing with wireless. Nit sure about the DMZ. Haven't tried it. I'm kind of new to this.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 28, 2021

Ok, so both wired and wireless isn't working. 

Let us know if you get anything with the console in the modems DMZ. Disable the DMZ after testing. 

 

  • Rhudman's avatar
    Rhudman
    Aspirant
    Nov 28, 2021
    How do you get to the DMZ?
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 29, 2021

      Advanced Tab/Setup/WAN Setp