NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Apfiffner's avatar
Apfiffner
Follower
May 09, 2021

Password won’t work on Alexa and smart tv (CG3000DV260)

I can sign in on my iPhone and my Mac but using the same password I created during setup won’t work on my smart tv or my Alexa. It’s a used device and we already reset it once.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Are you setting it up using wps? 

    have you checked the ssid for any special characters/spaces in the ssid or password?