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Forum Discussion
jcaston83
Jul 19, 2020Follower
Please Help - I Don't Know Where Else to Turn
Hello, I don't know where else to turn with my problem. In January I purchased a Netgear CM1200 modem for my new house for $200.00 off amazon. This morning, for no reason whatso ever, it stopped ...
FURRYe38
Jul 19, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
Please post the modems connection status page information here in the forums or attach the information in a file using the Choose File button seen at the bottom if when you respond to this post.
Also log in to the modems web page and disable LAG.
What is the Mfr and model# of the external wifif router connected to the modem?
Does the problem happen with out the wifi router connected to the modem?