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Forum Discussion
sleat
Nov 25, 2020Tutor
Problems with CM1150V upstream on Comcast Xfinity
There are a number of past threads (now closed, or I'd be replying to them) about problems people have had with the upstream path on a CM1150V with Comcast Xfinity. I believe I understand the underl...
- Dec 30, 2020
sleat wrote:So it makes sense that the BGA3131 is designed to operate up to 205MHz. However, notice the sentences I've highlighted. In my case, Comcast is running four upstream QAM channels (no upstream OFDM) at frequencies of 173MHz, 273MHz, 303MHz, and 367MHz. So not only are they asking the CM1150V do do something it was never designed to do, they are blatantly violating the DOCSIS 3.1 spec!
sleat I've read this thread multiple times (having my own Upstream Issues!) and took this at face value;
but only just spotted this fundamental error in your analysis ..........
The Comcast Upstream frequencies are not as you indicate, you are a factor of 10 off
i.e. they are 17.3MHz, 27.3MHz, 30.3MHz and 16.7MHz
i.e. 17300000 Hz (5 zeros) = 17,300,000Hz or 17.3MHz
So actually operating well within the DOCSIS 3.1 Spec and well within the design capability of the Chipset.
As I've said I'm having my own Upstream Issues with my CM1150V (and actually got a replacement from Netgear) and there is definitely a problem - but it's not because it's being asked to operate outside its spec.
FURRYe38
Nov 25, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Keep on them.