NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bigkolsch's avatar
Bigkolsch
Follower
Nov 16, 2024

Re: C7000v2

Spectrum ISP supports firmware version v1.02.09 per the table provided by Netgear and I have the same issue. I haven't tried to contact Spectrum yet to see if they would update the router's firmware to a newer version or if updating to a newer firmware version would work with on the spectrum ISP. If anyone has had success with this, let us know. I will update after I try contacting Spectrum technical support with the results or if they'll even try updating the firmware.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    spectrum won't do anything. They don't support 3rd party modems and I've never seen them push a firmware for a customer. 

    Are you having an issue you think this will fix?