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Warden100's avatar
Warden100
Follower
May 03, 2021

Security questions

I am answering my security questions right but it won't let me in.  Can someone help? Thank you
DexterJB's avatar
DexterJB
NETGEAR Moderator
Dec 25, 2018
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Hi sudhirkd,

 

Welcome to the community!

 

1. The LPC (Live Parental Controls) settings may not take effect immediately after configuration. Please make sure that the steps on link below are followed.

 

http://kb.netgear.com/app/answers/detail/a_id/25687

 

2. Have you tested the Access Control feature? If not, you may refer to page 97 of the user manual linked below.

 

http://www.downloads.netgear.com/files/GDC/R6250/R6250_UM_13Apr2015.pdf?cid=community

 

3. What you can try is use a combination of features: Address reservation, Schedule, and Block Services.

 

First, you can do Address Reservation for your kids devices and set them on a range (i.e. 192.168.1.2-192.168.1.10). Steps are linked below.

 

http://kb.netgear.com/app/answers/detail/a_id/24091

 

Second, set a schedule (i.e. 22:00 to 06:00). Steps are linked below.

 

http://kb.netgear.com/app/answers/detail/a_id/24055

 

Third, set to block all services. Steps are linked below.

 

http://kb.netgear.com/app/answers/detail/a_id/24054

 

Regards,

 

Dexter
Community Team

sudhirkd's avatar
sudhirkd
Aspirant
Dec 25, 2018
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Thanks for the reply.

  1. I used the Genie app on my Mac. But even "Minimal" setting of Parental Controls blocks whole internet just like when I tried from my iPhone Genie app. Because of that I could not try "Custom Settings" to see what it offers. When I change settings does it apply both wireless networks ? NetgearXX and NetgearXX-5G. Or should I disable one to force all devices to connect to one to make Parental control works better?
  2. This option will not work for me. I do not want to block the internet access based on MAC address. It is complex and the devices my kids use can change. But I really want to block complete internet access for a particular device when I want to. I can try "custom" level by selecting all categories to block for particular time. but again main problem is, once I enable  parental controls button, it blocks all sites irrespective of level I select.
  3. This option as well, Setting up IP addresses for kids computer does not work because kids can change device. I have already setup time slots on OpenDNS.

So my biggest problem is once I enable Parental Controls, all internet is blocked even with "None" or "Minimal" level. And I must turn on Parental Controls to make time-block effective.

 

So Please help to solve this issue.

 

Thanks