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Forum Discussion
UnderPressure
Nov 22, 2018Star
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
Retired_Member
Feb 29, 2020
myersw Good advice for protection and persistent Internet access. Not a resolution, and shouldn't be suggested in place of the fact a hardware or software issue is occurring with these routers. The most severe issue is the security vulnerability which is created. The Wi-Fi is wide open for anyone to connect when the device settings are lost. There is a large number of users which wouln't even think to check the security was still enabled (or know to). Then anyone can connect and their private network is compromised.
Imagine if you were to move your router to another room, you will literally be walking with your router, cables and UPS all in tow! Nonsense... and please take a picture.
The UPS is essential though!
DarrenM
Mar 02, 2020Sr. NETGEAR Moderator
Hello senoch
You may need to contact support if your router is still under warranty.
https://www.netgear.com/support/contact.aspx
DarrenM