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Warden100's avatar
Warden100
Follower
May 03, 2021

Security questions

I am answering my security questions right but it won't let me in.  Can someone help? Thank you

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    the security questions are for the password recovery option. If you didn't set that up, it still asks the questions but there isn't a correct answer. 

    In that case, you'd need to factory reset to get back to defaults (push and hold reset for 7-15 seconds while its powered on)