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Forum Discussion
Warden100
May 03, 2021Follower
Security questions
I am answering my security questions right but it won't let me in. Can someone help? Thank you
plemans
May 03, 2021Guru - Experienced User
the security questions are for the password recovery option. If you didn't set that up, it still asks the questions but there isn't a correct answer.
In that case, you'd need to factory reset to get back to defaults (push and hold reset for 7-15 seconds while its powered on)