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Forum Discussion
Trying to view eMTA Event Log causes reset on my CM2050V modem
While logged in to the local web interface to my Nighthawk CM2050V modem, selecting the Advanced eMTA Event Log causes a modem reset after about 10 seconds. I don’t think this is normal, but I thoug...
So, for users seeing this issue, NG is aware and is working on it. Should be fixed in next certified FW update with the ISP.
NG recommends avoiding accessing the logs for now to avoid this issue.
Please be patient while NG works on this.
Can you give any more details on your information?
In my most recent 2 or 3 NG tech sessions, the techs expressed no knowledge of this problem. They all wanted me to pay for an extension of my expired tech support in order to help me to address the problem. Is there any other information you can share with me in case I call NG again?
Also, since I've gotten multiple contradictory responses to my questions about the Xfinity "intermittent connectivity issues" and "Netgear is working on a software update" issue, I'm still wondering if the NG tech who told me that the V9.01.01 firmware (that is currently on my system) is the solution to the problem. With so many divergent bits of information, I'm getting tired of trying to decide who's information is correct.
Thanks,
Carl
All I got. NG is aware of the issue and is working on it.
Did you get this information from Netgear, or did it come from some other source?
Thanks,
Carl
carlvanwormer wrote:Did you get this information from Netgear, or did it come from some other source?
Thanks,
Carlit's unofficial blabber.
he's not wearing a Netgear badge.
you can trust what I have to say is more official than that.
and I'm a talking pig.
With both versions (V2.01.03 and V9.01.01) I've been getting about 800-900Mbps down and 20-24Mbps up speeds. Things are working most of the time without problems. My original question still stands . . . what is the status the condition that prompted my original December email from Xfinity about the "intermittent connectivity issues"?
Thanks,
Carl
carlvanwormer wrote:With both versions (V2.01.03 and V9.01.01) I've been getting about 800-900Mbps down and 20-24Mbps up speeds. Things are working most of the time without problems. My original question still stands . . . what is the status the condition that prompted my original December email from Xfinity about the "intermittent connectivity issues"?
Thanks,
CarlSee post #2 from ChristineT.
