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Forum Discussion
Update Modem Firmware Manually
I am using CM1150v Modem with OPTIMUM (in NJ). Since this is not a modem provided by OPTIMUM they will not push any firmware updates. Netgear KB does not provide any solution. How can I upda...
Few minutes ago I did a hard reset on the modem (put paper clip in the Reset buttom at the back of the modem).
This seems to have resolved the problem My speed is back up to 940 Mbps.
The Event logs got cleared as part of the reset. Therefore are not of much value.
I will keep checking the speed over the next day and post the details you asked for if it drops back to 30 Mbps.
Thank you.
Good luck, hope it was that simple of a fix.
Unfortunately after little over a month, my speed has unexpected dropped to 30 Mbps. Last time a hard reset solved the problem but want to know what is causing it.
I have attached the Cable Connection and Event Lot. Can you help figure out the root cause?
Again, I have not made any changes to my setup nor installed any new software.
Thank you in advance.
You have a ton of errors in your connections page and the event logs.
Check your line for kinks, damage, old/bad/corroded/cheap connectors.
replace splitters or signal attenuators if you have them.
If that doesn't help, have the isp check the line.
There is only one splitter to split cable entering house into TV and Modem. No visible corossion or damage. I will replace splitter and cable from splitter to modem. Let's see if that solves the problem.
Thank you for your prompt reponse.