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Forum Discussion
Update Modem Firmware Manually
I am using CM1150v Modem with OPTIMUM (in NJ). Since this is not a modem provided by OPTIMUM they will not push any firmware updates. Netgear KB does not provide any solution. How can I upda...
Good luck, hope it was that simple of a fix.
Unfortunately after little over a month, my speed has unexpected dropped to 30 Mbps. Last time a hard reset solved the problem but want to know what is causing it.
I have attached the Cable Connection and Event Lot. Can you help figure out the root cause?
Again, I have not made any changes to my setup nor installed any new software.
Thank you in advance.
You have a ton of errors in your connections page and the event logs.
Check your line for kinks, damage, old/bad/corroded/cheap connectors.
replace splitters or signal attenuators if you have them.
If that doesn't help, have the isp check the line.
There is only one splitter to split cable entering house into TV and Modem. No visible corossion or damage. I will replace splitter and cable from splitter to modem. Let's see if that solves the problem.
Thank you for your prompt reponse.Hope it works!
Try direct connecting it (without the tv) to test it.
If you still have issues, look back further down the line.
If you don't find any other issues, the ISP will need to check the line.
Again, good luck. It can be frustrating chasing line errors.