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Forum Discussion

Scotty_Tuttle's avatar
Sep 29, 2017

Wifi Devices Cannot See

My R6400 is connected to a modem. Recently I had a power outage. After the power came back on, devices that used to connect WiFi were not just disconected, they didn't even show the Router as an option for WiFi. I've done the whole disconnect the modem, disconnect the router, reconnect the modem, wait, wait, wait, reconnect the router. All the lights on the router are now white. But I still cannot "see" the router as a wireless connection option on any of the devices that connect wirelessly. Any ideas?

1 Reply

  • > My R6400 [...]

       Plain "R6400", not "R6400v2"?  Firmware version?

    > All the lights on the router are now white.

       Does that "All" include the two for the radios?

    > But I still cannot "see" the router as a wireless connection option on
    > any of the devices that connect wirelessly.

       I'd start by pointing my Web browser at the router's Web site
    (http://www.routerlogin.net or similar), and looking at the wireless
    info under (perhaps) ADVANCED > Advanced Setup > Wireless Settings, to
    see if the radios are enabled, and if the SSIDs are what you expect.

       If the router is hopelessly confused, then it may be time to try the
    usual panacea, a full ("factory") reset (and reconfiguration).