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gdisney's avatar
gdisney
Aspirant
Apr 21, 2020

Wireless Isolation?

Hello - 

 

I'm trying to determine if my router has AP isolation which is preventing gameplay between two Mac computers on my network. When I log on to the router in a web browser, and select Advanced > Wireless Settings, it has fields for "Enable SSID Broadcast" and "Security Options". The Help Center at the bottom says there should be an "Enable Wireless Isolation" check box. But...there is no such field. Not sure what to make of this?

 

Thanks in advance,

Glenn

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What does the User manual say? 

     

    Are the mac computers connected wired or wireless to the router? Are they on the same frequency or is one on 2.4Ghz and the other on 5Ghz? 

    • > Model: C3700|N600 Cable Gateway Docsis 3.0

       

         C3700[v1] or C3700v2?  Look for "Model" on the product label.
      Firmware version?  ISP?

       

      > [...[ The Help Center at the bottom says there should be an "Enable
      > Wireless Isolation" check box. But...there is no such field. Not sure
      > what to make of this?

       

         "The Help Center at the bottom" of _what_?  Which page?

       

         I don't have a C3700[vX] to examine, so I know nothing, but, so far
      as I know, the only relevant option would apply only to a "Guest
      Network", namely, BASIC > Guest Network : Allow guests to see each other
      and access my local network.  Otherwise, any device on your LAN should
      be able to communicate without restrictions to any other.

       


      > Are the [Mac] computers connected wired or wireless to the router? Are
      > they on the same frequency or is one on 2.4Ghz and the other on 5Ghz?

       

         Unless a "Guest Network" is involved, none of that should matter.

       


      > I'm trying to determine if my router has AP isolation which is
      > preventing gameplay [...]

       

         I doubt it.  You might have more success if you described the actual
      problem, instead of trying to implement some particular "solution",
      which may have little or nothing to do with the actual problem.

       

         Can you "ping" these computers from each other, or do any other kind
      of sharing between them (file, screen, ...), or any other kind of
      communication, or is some particular (unspecified) game the only service
      which is suffering?

      • gdisney's avatar
        gdisney
        Aspirant

        Thanks everyone for the insights; I've actually solved my current problem.