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Forum Discussion
Erin77
Aug 01, 2019Aspirant
blinking red ethernet light
Just activated new xfinity internet service with brand new CM500 modem- all lights are solid green except for the Ethernet light, which is blinking red. Xfinity customer service says my modem is activ...
schumaku
Aug 01, 2019Guru - Experienced User
As per the CM500 User Manual p.6 there is no red LED on the Ethernet port:
An amber LED does indicate there is a 10 or 100 Mbit/s link speed negotiated between the computer. This can be a limitation of the computer Ethernet interface, or a bad/incomplete cable - a Gigabit Ethernet link requires four correctly wired and patched pairs. This should allow communication between the computer and at least the Cable Modem on http://192.168.100.1/ - permitting the computer is set-up to DHCP (and getting a public IP from the ISP DHCP).
schumaku
Aug 01, 2019Guru - Experienced User
Is your Internet service activiated -How do I activate my Internet service with Comcast XFINITY?
- Erin77Aug 01, 2019AspirantYes, the internet service is activated.