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Forum Discussion
c6300 and comcast
I am on my 3rd 6300 in two years with Comcast. The C6300 works for awhile and then requires reboot/resets (internet drops) which become more frequent and evidently stops working all together. Comcast of course says not their problem. One theory is Comcast is changeing parameters/settings which are not compatable with non-comcast support equipment. I do not want to use the Comcast router. Suggestions?
3 Replies
Can you post the logs and the power levels from your modem might be able to see some issues with the service.
DarrenM
That model is on their approved DOCIS3 list of Comcast APPORVED 3rd party devices. They should easily be able to guide you theough any troubleshooting required of the wifi-modem since it's the same they have supplied in the past as a lease unit. I mean afterall, they do want to keep you as a customer regardless if you lease a wifi-modem from them or not.
Turns out it is a Comcast issue. They will run a new line and then I will install Netgear CM700 modem with Google WiFi.
