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Forum Discussion

khamilton315's avatar
khamilton315
Guide
Jul 18, 2020
Solved

c7800 disconnecting often

Bought the C7800 Nighthawk in Feburary of 2020 brand new. Everything was great, could not ask for any better performance. Last week I started losing connectivity to it. Xfinity cable internet is up a...
  • khamilton315's avatar
    khamilton315
    Jul 21, 2020
    The internet has worked flawlessly since the technician arrived. It was definitely on the ISP’s (Comcast/Xfinity) end. Haven’t dropped once in the last two days and performance is better. Definitely check where your power level is on the downstream and the upstream.

    Also I believe some of the tweaks Furry had me do helped performance.

    Thanks again Furry, appreciate your time.
khamilton315's avatar
khamilton315
Guide
Jul 21, 2020
The internet has worked flawlessly since the technician arrived. It was definitely on the ISP’s (Comcast/Xfinity) end. Haven’t dropped once in the last two days and performance is better. Definitely check where your power level is on the downstream and the upstream.

Also I believe some of the tweaks Furry had me do helped performance.

Thanks again Furry, appreciate your time.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 21, 2020

Glad to hear the ISP got things working better for you. You should be good now. 

Please mark your thread and solved so others will know. 

 

Enjoy, :smileywink: