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Forum Discussion
kaitlin4599
Mar 09, 2021Aspirant
cant log in to my router C6300
ok so i bought a netgear modem router combo off ebay seller listed it as new in box seller said they bought the modem but realized it wasnt what they needed for the isp service they had so they tosse...
plemans
Mar 09, 2021Guru - Experienced User
with anything bought used, a factory reset is a good idea.
did you push and hold reset for 7-15 seconds while its powered on?
Was your ISP able to activate it to your service?
kaitlin4599
Mar 09, 2021Aspirant
isp was able to activate it i just cant access the router to change the settings no i didnt not reset the router
- plemansMar 10, 2021Guru - Experienced User
Try the factory reset.
- kaitlin4599Mar 10, 2021Aspirant
didnt works still cant log in
- plemansMar 10, 2021Guru - Experienced User
It just gives you a blank page?
What are all the led's on it doing?Are you able to ping the router?
Have you tried a different pc/browser?