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Forum Discussion
chellesmeow
Mar 02, 2017Aspirant
cm500 modem connects to ethernet on computer but cannot connect through router
Hi, I just bought a CM500 modem to replace an outdated surfboard. I can connect if I use the ethernet port on my computer but when i try to connect to my router (and then connect the router to the et...
chellesmeow
Mar 03, 2017Aspirant
No, I don't know how to do that? I unplugged it and plugged it back in as the modems manual told me to.
- DarrenMMar 03, 2017Sr. NETGEAR Moderator
Hello chellesmeow
You may want to look up how to factory reset your linksys device.
DarrenM