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Forum Discussion
brettdotcom14
Dec 20, 2021Aspirant
factory reset after power failure CAX80 RAX50
every time i have a power failure my cax80 loses my cable company info as well as my admin login security question and any other settings. same goes for my rax50 which i only have setup as an access ...
FURRYe38
Dec 21, 2021Guru - Experienced User
What Firmware version is currently loaded?
Who is your ISP?
Has a factory reset and setup from scratch been performed since last FW update?
brettdotcom14 wrote:
every time i have a power failure my cax80 loses my cable company info as well as my admin login security question and any other settings. same goes for my rax50 which i only have setup as an access point for the cax80 but i still have to reconfigure it. i backed up both to restore quicker but i was hoping there was a permanet solution. both firmwares are up to date. thanks
- brettdotcom14Dec 22, 2021AspirantBoth came with the latest firmware installed.
ISP is optimum
On the router I did do one factory reset because I forgot the password. Then reset everything and had a power failure and everything reset to square one
I don’t believe I ever did a factory reset on the cax80
Do you need the firmware numbers? I just know when I search for an update they say they’re the latest- FURRYe38Dec 22, 2021Guru - Experienced User
Please give FW numbers...
Can you try the CAX in modem mode and the RAX in router mode?
FYI, I also noticed this on my CAX80 the other day. I just did a reboot of the modem from it's web page and connected Orbi router lost internet access. I had to reset and setup the CAX80 from scratch.
- brettdotcom14Dec 22, 2021AspirantThe cax80 is V2.1.3.5
The rax50 is V1.0.4.100
I can try setting it up that way. I wanted the rax50 to the an access point to extend my Wi-Fi