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Re: netgear genie app crashing on iPhone after update
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netgear genie app crashing on iPhone after update
Please help. My netgear genie app automatically updated yesterday on my iphone 6 and now crashes everytime I log in. It was working fine yesterday before the update. I need to get into to unblock some devices. How do I fix this issue. I can't not get in and leave devices blocked.
Can I put the old app back on some how? It was working fine.
I have tried removing and reinstalling app on my phone. I have updated my iphone software which is iOS 10.2.1
Please help asap.
Thank you
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Re: netgear genie app crashing on iPhone after update
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Re: netgear genie app crashing on iPhone after update
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Re: netgear genie app crashing on iPhone after update
Hello everyone
What Iphone model are you guys using and what version of IOS so I can report this issue. You can also access your router by opening a web browser and then putting in 192.168.0.1 this will get you into the router settings.
DarrenM
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Re: netgear genie app crashing on iPhone after update
Using IPhone 6 ios 10.21 (14D27)
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Re: netgear genie app crashing on iPhone after update
iPhone 7 iOS 10.2.1
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Re: netgear genie app crashing on iPhone after update
Thank you for this info the engineers have it listed as a known issue and are working to fix the problem.
DarrenM
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Re: netgear genie app crashing on iPhone after update
Mine is iphone 6 with iOS 10.2.1
Please resolve asap, it has already been over a week
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Re: netgear genie app crashing on iPhone after update
I'm having the same issue...It used to be such a handy app. Now, it's useless.
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