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Sonia__blade's avatar
Sonia__blade
Follower
Jul 25, 2018

no ethernet cable connected? R6250

Hello. My router randomly stopped working and it’s now saying there’s no Ethernet cable connected to the internet port when there is. Hasn’t been touched. I am frustrated and do not know what to do. Thanks.

1 Reply

  • > [...] My router randomly stopped working [...]

       "stopped working" is not a very detailed description of anything.

    > [...] it's now saying there's no Ethernet cable connected to the
    > internet port when there is. [...]

       How, exactly, is it "saying" this?  Is it speaking to you, or are you
    looking at a web page, or are you looking at an LED indicator, or what?

       How have you verified that this cable is good?  Does the
    (unspecified) device at the other end of the cable "say" anything about
    it?

    > [...] I am frustrated [...]

       Reading a problem description like that, so am I.

    > [...] and do not know what to do. [...]

       For a start, you might try reporting your actual actions and
    observations, rather than vague descriptions or interpretations.

       You might also visit http://netgear.com/support , put in your model
    number, and look for Documentation.  Get the User Manual.  Read.