NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sonia__blade
Jul 25, 2018Follower
no ethernet cable connected? R6250
Hello. My router randomly stopped working and it’s now saying there’s no Ethernet cable connected to the internet port when there is. Hasn’t been touched. I am frustrated and do not know what to do. Thanks.
1 Reply
> [...] My router randomly stopped working [...]
"stopped working" is not a very detailed description of anything.
> [...] it's now saying there's no Ethernet cable connected to the
> internet port when there is. [...]
How, exactly, is it "saying" this? Is it speaking to you, or are you
looking at a web page, or are you looking at an LED indicator, or what?
How have you verified that this cable is good? Does the
(unspecified) device at the other end of the cable "say" anything about
it?
> [...] I am frustrated [...]
Reading a problem description like that, so am I.
> [...] and do not know what to do. [...]
For a start, you might try reporting your actual actions and
observations, rather than vague descriptions or interpretations.
You might also visit http://netgear.com/support , put in your model
number, and look for Documentation. Get the User Manual. Read.