NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

timothybdorse's avatar
Feb 08, 2023

resetting my password help

My wonderful netgear C6300BD continues to work, however, I purchased a new Smart TV

and am unable to remember the password for my router in order to connect with the Vizio Smart TV... I need assistance... How (step by step) can I reset the password or retrieve my old password?  *My iPhone and PC work well with this great router! *I'm hoping a new router purchase is not necessary... Thanks!

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Then log in to routerlogin.com or 192.168.1.1 using a wired PC and web browser and walk thru the setup wizard. Be sure write down all important information for safe keeping later on.

  • plemans's avatar
    plemans
    Guru - Experienced User

    2 things you could try  before going with a full factory reset. 

    1. try logging into the router over a hardwired connection. that should let you access the gui to see/view the ssid/password.

    Similar to this procedure. 

    https://kb.netgear.com/23439/How-do-I-change-my-NETGEAR-router-s-WiFi-password-or-network-name-SSID

    2. if you've already got a wireless connection on a phone, both android and apple have ways to find your wireless password on them. simply google for "android wireless password" or something like that and you should find a few results on how to do it. Might be faster than a factory reset.