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Forum Discussion
cybrmstr
Jun 20, 2017Tutor
C6300 Randomly Rebooting
For the past couple of days the C6300 I have is rebooting randomly.
12 Replies
- DarrenMSr. NETGEAR Moderator
Hello cybrmstr
Can you post the logs of the modem?
DarrenM
- cybrmstrTutorI posted the logs where are they
- cybrmstrTutor
Jun 26 2017 06:08:57 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Time Not Established Critical (3) No Ranging Response received - T3 time-out Jun 26 2017 06:03:08 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 06:02:44 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 06:02:44 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:56:19 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:55:55 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:55:55 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:49:31 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:49:07 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:49:07 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:42:42 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:42:18 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:42:18 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:35:54 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:35:30 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:35:30 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:29:05 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:28:41 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:28:41 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:22:17 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:21:53 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:21:53 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:15:29 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:15:05 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:15:05 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:08:40 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:08:16 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:08:16 Critical (3) Ranging Request Retries exhausted Jun 26 2017 05:01:52 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 05:01:28 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 05:01:28 Critical (3) Ranging Request Retries exhausted Jun 26 2017 04:55:03 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 04:54:39 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 04:54:39 Critical (3) Ranging Request Retries exhausted Jun 26 2017 04:48:15 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 04:47:51 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 04:47:51 Critical (3) Ranging Request Retries exhausted Jun 26 2017 04:41:26 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Jun 26 2017 04:41:02 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 04:41:02 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted Jun 26 2017 04:41:02 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted
- DarrenMSr. NETGEAR Moderator
Hello cybrmstr
You do have alot of T3 timeouts on the modem this could be be a line issue you should have a tech come out and check the cable connection.
DarrenM
- DarrenMSr. NETGEAR Moderator
I would say contact support it could be a hardware issue they can replace the modem if needed and if its under warranty.
http://www.netgear.com/support/contact.aspx
DarrenM