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C7100V on Xfinity with connection isues timeout and resets? Replacemenr modem too!
Purchased C7100V Cable modem/ router for Comcast?Xifinity internet and voice. Previouly had a C6300 that flawlesly. Comcast made me purchase the C7100V becaue I had voice plan. Ever since connecting...
After installing new modem and copy and sending above files. Did test tried to stream HD movie, times out connection loss error 1 1/1 hours into movie. Uses genie to reconnect but just keeps losing connection.
event log attached?
Modem issue still exist! Netgear and Comcast fighting it out who's fault it is.
But this modem gateway will not work!!
Comcast installed their own modem weeks ago and it works perfectly.
I reinstalled the C7100V and it crashes within 15 minutes!!
- Conference call with NETGEAR and Comcast. Everything checks out Ok with Comcast Rep. NETGEAR rep confessing that there truly is a hardware firmware comparability issue with Modem/Gateway. Going back to engineering for solution?)
Netgear now says the line is still issue Comcast ee no issue,
NOW what? I have gotten nowhere with issue?