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Forum Discussion

jiweeo's avatar
jiweeo
Aspirant
Aug 08, 2022

CAX80 not functioning. Only the Power Light is on.

My CAX80 suddenly stoped working in a morning. Not responding at all. Only the power light is on (solid white).   I tried pressing the reset button for a minute. It didn't help. I tried recoverin...
jcochems's avatar
jcochems
Aspirant
Aug 09, 2022

Thanks for taking the time to reply and the link Furry. That is the exact message I already came across as well before this one and so I have already gone ahead sent a PM to those two usernames just after I posted my reply here.

I really feel for all those people/posts I found for the SAME issue and modal and were just a little over a year from purhcase so were just past their warranty on a $425+ pieec of hardware. Clearly there is something not right with this modal/hardware. 

Thanks

Jim

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 10, 2022

Ya unfortuneately we can't fix it out here in the field. I believe NG is aware of the issue and is trying to help all CAX80 users out. I agree, it's a spendy peice of equipment to go down unexpectedly and prematurely. Hoping NG will help you all out. 

 

Keep on them. 

jcochems wrote:

Thanks for taking the time to reply and the link Furry. That is the exact message I already came across as well before this one and so I have already gone ahead sent a PM to those two usernames just after I posted my reply here.

I really feel for all those people/posts I found for the SAME issue and modal and were just a little over a year from purhcase so were just past their warranty on a $425+ pieec of hardware. Clearly there is something not right with this modal/hardware. 

Thanks

Jim