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kefir81's avatar
kefir81
Aspirant
Jan 04, 2018

CG3000Dv2 Readyshare quit working.

I've had this same modem for a few months now and the Readyshare was working properly.  I just recently discovered within a week that it's no longer being discovered by my home network nor the Netgear interface. 

 

My Netgear information:

Hardware VersionR2.05A2
 
Firmware VersionV3.01.14

 

According to Netgear's website the firmware version should be V3.01.16.  I've called  Cox communication, the isp, requesting for the firmware to be pushed through.  They claim they have no tools on their end to perform this and say I must call the manufacturer.  Netgear while under warranty wants me to enroll in their GearHead - Networking Support for Home Products when I report them of what Cox Communications states. 

 

My external hard drive USB:

Seagate STEB3000100

When plugged into the wifi cable modem the blue light remains solid. 

SeagateIndicator light for USB does not turn on.

 Help please. 

 

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