NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cable Modem will not load a config file
My venerable C6300 is connected to Suddenlink in Abilene, TX. I am supposed to have 400 Mbps service, but it has been down for 10 days. I have had all sorts of issues with Suddenlink's lack of cust...
do you have a screen snip of the full log and the cable connections page?
That's helps more than just 1 item from it.
Also, if you have any splitters, amplifiers, attenautors in the coax line, I'd remove them.
Here is the whole event log. As you can see, there are T3 errors, but not enough to kill it. I will have to get the cable diagnostics when I get back home, but the levels are in spec when there is a 2-way splitter between the modem and the wall. On a straight coax connection, the levels on all 16 downstream channels are around +8.5dBmV--high but not lethal. With the 2-way, the are all around 5.0 dBmV. I do have a maintenance tech scheduled to check the levels at the tap, and he is going to have to go to the closest trunk amp and dial it down a bit.
Time Priority Description Oct 07 2020 06:27:32 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Time Not Established Error (4) Primary lease failed, IPv4 fallback initiated Time Not Established Critical (3) DHCP failed - RS sent, no RA received Time Not Established Critical (3) No Ranging Response received - T3 time-out Oct 06 2020 22:22:29 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Time Not Established Error (4) Primary lease failed, IPv4 fallback initiated Time Not Established Critical (3) DHCP failed - RS sent, no RA received Time Not Established Critical (3) No Ranging Response received - T3 time-out Oct 06 2020 22:11:31 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Time Not Established Error (4) Primary lease failed, IPv4 fallback initiated Time Not Established Critical (3) DHCP failed - RS sent, no RA received Oct 06 2020 22:00:05 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Time Not Established Error (4) Primary lease failed, IPv4 fallback initiated Time Not Established Critical (3) DHCP failed - RS sent, no RA received Time Not Established Critical (3) No Ranging Response received - T3 time-out Oct 06 2020 21:27:19 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Time Not Established Error (4) Primary lease failed, IPv4 fallback initiated Time Not Established Critical (3) DHCP failed - RS sent, no RA received Oct 06 2020 21:18:14 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Time Not Established Error (4) Primary lease failed, IPv4 fallback initiated Time Not Established Critical (3) DHCP failed - RS sent, no RA received Time Not Established Critical (3) No Ranging Response received - T3 time-out Oct 06 2020 13:18:33 Critical (3) SYNC Timing Synchronization failure - Loss of Sync Oct 06 2020 12:44:17 Critical (3) No Ranging Response received - T3 time-out Oct 06 2020 10:44:30 Critical (3) SYNC Timing Synchronization failure - Loss of Sync Oct 06 2020 06:38:33 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Time Not Established Error (4) Primary lease failed, IPv4 fallback initiated Time Not Established Critical (3) DHCP failed - RS sent, no RA received Time Not Established Critical (3) No Ranging Response received - T3 time-out Oct 06 2020 06:33:31 Warning (5) Lost MDD Timeout Oct 06 2020 06:33:26 Critical (3) SYNC Timing Synchronization failure - Loss of Sync Oct 05 2020 21:01:00 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 05 2020 21:00:55 Error (4) Primary lease failed, IPv4 fallback initiated Oct 05 2020 21:00:55 Critical (3) DHCP failed - RS sent, no RA received Oct 05 2020 21:00:33 Critical (3) No Ranging Response received - T3 time-out Oct 05 2020 20:59:09 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 05 2020 20:59:02 Error (4) Primary lease failed, IPv4 fallback initiated Oct 05 2020 20:59:02 Critical (3) DHCP failed - RS sent, no RA received Oct 05 2020 20:58:38 Critical (3) No Ranging Response received - T3 time-out Oct 05 2020 20:31:23 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 05 2020 20:31:23 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 05 2020 20:31:23 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 05 2020 20:31:23 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 05 2020 20:31:23 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1