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Forum Discussion
TLSky
Nov 11, 2016Guide
Can't connect to Yahoo mail on one device
I'm connnected to Comcast and cannot access Yahoo Mail on my IPAQ PocketPC (running Windows Mobile 6 Classic OS on Wi-Fi). Other devices on the router can connect fine. I found that by connecting a s...
DarrenM
Nov 17, 2016Sr. NETGEAR Moderator
Hello TLsky
Have you tried to go to yahoo.com using the Ip address which is 206.190.36.45
DarrenM
TLSky
Nov 18, 2016Guide
Using the IP address on the IPAQ, I now get a certificate notice, which I accept, and then I get a progress bar that stalls. So I tried the same IP address on a Windows 7 and Windows 10 Pro PC, and I get a watermarked page with this message in the address bar:
http://206.190.36.45/?err=404&err_url=http%3A%2F%2F206.190.36.45%2F
This is progress, I think. Never got the progress bar on the IPAQ before. Seems like DNS might be part of the problem?
- TLSkyNov 18, 2016Guide
I still can't connect to Yahoo.com on the IPAQ. Strangely, I can't connect to Yahoo.com on either of the Win7 or Win10 laptops using the IP address. Both work fine with URL www.yahoo.com. I'm trying to isolate the problem to a router setting or possibly something in Comcast's security or DNS settings. I have no specific restrictions on my router...
- DarrenMNov 21, 2016Sr. NETGEAR Moderator
Hello TLSKy
Have you tried to Ping or tracert www.yahoo.com in your CMD prompt to see if there is a point where the connection drops off?
DarrenM
- TLSkyNov 22, 2016Guide
Here's the tracert and ping info from my PC, which is on the same
network. The IPAQ doesn't have a command-prompt option...
Tracing route to fd-fp3.wg1.b.yahoo.com [2001:4998:58:c02::a9]
over a maximum of 30 hops:1 56 ms 9 ms 9 ms 2001:558:4083:8d::1
2 12 ms 9 ms 9 ms te-3-2-ur01.milford.de.bad.comcast.net [2001:558:342:14e::1]
3 16 ms 14 ms * xe-0-3-0-0-sur01.frankford.md.bad.comcast.net [2001:558:340:19c::1]
4 31 ms * 16 ms be-33657-cr02.ashburn.va.ibone.comcast.net [2001:558:0:f68e::1]
5 * 18 ms * hu-0-11-0-0-pe07.ashburn.va.ibone.comcast.net [2001:558:0:f551::2]
6 22 ms 29 ms 19 ms 2001:559::db6
7 19 ms 18 ms 18 ms eqnx.pat1.dc6.yahoo.com [2001:504:0:2:0:1:310:1]
8 25 ms 35 ms 43 ms 2001:4998:f003:13::1
9 33 ms 33 ms 33 ms ae-0.pat1.bfw.yahoo.com [2001:4998:f023:204::]
10 33 ms 36 ms 33 ms et-1-0-0.msr1.bf2.yahoo.com [2001:4998:f023:3::1]
11 34 ms 33 ms 32 ms 2001:4998:58:fc1f::1
12 * 36 ms 34 ms 2001:4998:58:fa00::9
13 35 ms 33 ms 33 ms 2001:4998:58:d406::1
14 56 ms 32 ms 32 ms ir1.fp.vip.bf1.yahoo.com [2001:4998:58:c02::a9]Trace complete.
Pinging fd-fp3.wg1.b.yahoo.com [2001:4998:58:c02::a9] with 32 bytes of data
Reply from 2001:4998:58:c02::a9: time=34ms
Reply from 2001:4998:58:c02::a9: time=34ms
Reply from 2001:4998:58:c02::a9: time=34ms
Reply from 2001:4998:58:c02::a9: time=32msPing statistics for 2001:4998:58:c02::a9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 34ms, Average = 33ms - DarrenMNov 23, 2016Sr. NETGEAR Moderator
Hello TLSky
The last thing I could suggest is to make the C3700 a modem only and plug the PC directly into it via ethernet and then try to go to yahoo this will tell us if its a issue with your ISP or the router itself. You can find the setting under Advanced-Administration-Router Mode.
DarrenM
- TLSkyNov 23, 2016Guide
Thanks, Darren, but the IPAQ doesn't have an ethernet connection -wifi only. The PC connects fine to yahoo.com via wifi or ethernet. In a new twist, I tried a second IPAQ and it won't connect to yahoo.com either...