Centurylink Fiber to ac1600

[Oliicole]

Hello community! I have been using my centirylink modem/router for the longest time, and I attempted to switch.

My ISP is currently: CenturyLink Fiber

I have tried plugging my ONT to my ac1600 modem router, but on the genie app via setup wizard it says “Problem internet connection not found.”

I have tried setting up the PPPoE and that didn’t work either.

I have contacted my ISP and there was no issue with that.

Currently, I have:
CenturyLink supplying me Fiber to my ONT, which is connected with Ethernet from the ONT to the ac1600 in the internet port.

On the app, the internet port section has the yellow exclamation point image, and has:
“Internet IP address: 0.0.0.0 / Domain Name Server: 0.0.0.0”

[DarrenM]

Hello Oliicole

The C6250 does not have a WAN port so the only why this device will get internet is using a coax connection from a cable ISP.

DarrenM

[antinode]

> Centurylink Fiber to ac1600

   "AC1600" is a speed, not a model number.  Ever helpful, Netgear
product packaging emphasizes speeds like ACxxxx", but that's not the
model identifier.  Presumably, if your "ac1600 modem router" has an
Ethernet "internet port", then it's not a C6250 cable modem+router,
because a C6250 has no such port.

   What is the actual model number on the label on the device?

[Oliicole]

I have reverted back to my old modem router from CenturyLink and added an extender. I was looking into using "transparent bridging mode", but that did not go so well. The product I had was D7000, and it did have a WAN/LAN port. I decided it was easier to switch back, but thank you for the help!