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Forum Discussion
RayDHD
Nov 29, 2020Aspirant
Modem/Router Combo, constant DS Blinking light
I called my network provider today and they did a firmware update. To no suprise i'm still having the same issue. The downstream light will blink green and cut my internet speeds from 160mbps to 30mb...
plemans
Nov 29, 2020Guru - Experienced User
do you also have your cable connections page? That helps in connection with the logs.
If you have any splitters, amplifiers, or attenuators in line, remove them. Check the coax for kinks, damage, loose connectors, cheap/bad connectors, or extended coax runs.
- RayDHDDec 01, 2020Aspirant
Sorry I took so long to reply. Attatched is the cable logs. Also from the little I can see, nothing seems to be wrong with the coax cable coming out from the wall. It looks like a new cable. The rest of the cable withing the walls I cannot see. So its probably a cable issue?
- plemansDec 01, 2020Guru - Experienced User
You have a bunch of errors in your line and your power levels are all over the place. If that's not where the coax comes into the home, move it to that spot and try it. If its already where the line comes in, then the isp needs to check the line.
- RayDHDDec 04, 2020Aspirant
Thank you soo much. Ill have them know about it asap. I hope you're right about this, i mean what else could it be? It's a new nighthawk modem thats doesnt havea scratch and used to work fine.