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Forum Discussion
Nighthawk CAX80 Connectivity Issues with 2018 Samsung QN55Q6FNA TV Plus
I have also posted this to Samsung community boards because at the moment I'm still not sure who owns this issue! To start off this long winded explanation of a problem I will say I have a 2018 S...
I haven't had any problems with my CAX80. though i dont have a samsung TV. If other devices are working and the samsung device is he only one thats seems to be having problems, then the problem maybe with this one device. Ensure the devices FW is up to date. Contact the Mfrs support web site or service for additional information. It's not always a router or modem issue. Not the first time that Samsung has been known to be a problem with users.
Murraygrant wrote:I am experiencing issues as well. I cannot get Disney+ to function properly. All other streaming platforms works just fine. I have a 2018 Samsung and newly istalled CAX80. I can open Disney+ however when I select the tiles for Marvel or Star Wars they will not open. I have to use the search bar to find whatever I am looking for instaed of seeing whats available. I've called Samsung, I've called Netgear and I've even called Disney+, lots of finger pointing going on between them all. Disney+ works on all other devices throughout my home....just not my S
IF it's the only one device, i.e. Samsung TV thats not working, yet all others are working. You can't place blame solely on NG. It'a not NG responsibility to make other Mfr devices work with NG products. NG only provides the platform.
Samsung has been know to be problematic already in other areas:
This is isolated to Samsung and the CAX80. Something both Samsung and NG will have to look at. Mostly Samsung will have to look at it as this isn't a NG issue.
Mine works otherwise.
Good Luck though.