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Forum Discussion
Nighthawk CAX80 Connectivity Issues with 2018 Samsung QN55Q6FNA TV Plus
I have also posted this to Samsung community boards because at the moment I'm still not sure who owns this issue! To start off this long winded explanation of a problem I will say I have a 2018 S...
I feel for you... I too did all of those things and much more.. I’m certain the problem won’t get solved. I literally spent over for 4 months troubleshot the devices with Netgear and Samsung. The problem didn’t get fixed no matter what was tried.
I’m still trying to get my money back from Netgear because I made the mistake of troubleshooting and waiting too long, and as a result I now cannot return it to the store for a refund. I’m at the mercy of Netgear. Hope you don’t fall into the same trap.
I’m still trying to get my money back from Netgear because I made the mistake of troubleshooting and waiting too long, and as a result I now cannot return it to the store for a refund. I’m at the mercy of Netgear. Hope you don’t fall into the same trap.
ryeclift - I hear you. I rarely use Samsung TV Plus and I have been "somewhat" satisfied with the replacement CAX80 I received a few days ago just before my 90-Days were up. My disconnect issues appear to be gone with the replacement CAX80 Router. Today marks the 7th day without having to reboot the CAX80. I have issues with the GUI and with the Log not recording events (all zeros) after a day or so, but clearing the Log fixes the issue.
I'm going to stick around to see if future firmware updates to either the TV or the CAX80 fixes the issue with Samsung TV Plus. I agree with you about the CAX80 not being fully baked when it was released. But I also reliaze that because of the current situation some development and release cycles have been accelerated and been negatively impacted by not having all the usual resources and personnel readily available to address unforseen issues.