NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk X4S Slow Download Speeds
My X4S AC3200 cable modem occasionally will have the download speeds slow to 1 mbps or less while the uploads remain normal at 35-40 mbps. I am paying for 400 mbps download speeds. You can restore ...
Ok hoping you or ISP and get it working better...
Thanks for the great advise! I will check for coax connection issues.
This is an essential connection since this is a computer that is used for a work at home job. We are presently paying for a second internet provider (T-Mobile 5G) just because this one has so many issues! Unfortunately T-Mobile is not perfect either so at this time it makes sense to keep both.
Ok hoping you or ISP and get it working better...
And if ISP doesn't do anything, you could short term rent one of there modems to see if the problem continues, if so, this can be additional help in proving the ISP needs to fix this.
Good idea. I used to have one of their modems but it got zapped in an electrical storm which prompted me to buy my own.
I never had this problem with the cable modem from Suddenlink so that's why I think there's some issue with this particular model of modem.
đź‘Ť
Also I would place a laptop cooler under this modem as well. Helps keep the unit cooler and helps with electronics longevity as well.
Thanks! I will look into that.
Thanks again for all your help!
đź‘Ť